· 2 min read
What an “all-inclusive” limo fare in Ontario actually includes
Every operator says all-inclusive. Here is the line-by-line version — what is in, what is genuinely optional, and the charges you should ask about before you book anywhere.
“All-inclusive” is one of the most abused phrases in ground transport. It usually means all-inclusive except for the things the operator would rather discuss later. So here is ours, itemised, and a list of the questions worth asking any operator before you book.
What is in the quoted fare
- The vehicle, in the class you booked.
- The chauffeur, for the duration quoted.
- Fuel.
- 407 ETR tolls where we use the route. We often do, because on a morning airport run it is usually the difference between calm and panic.
- Free waiting time at the airport — longer for international arrivals than domestic.
- Flight tracking and dispatch against the live arrival.
What is genuinely optional, and itemised
- Extra stops added on the day that were not in the booking.
- Waiting beyond the free allowance — and the chauffeur calls you before a minute of it is charged.
- Airport parking, where you have chosen a meet-and-greet rather than curbside.
- Child seats, where fitted on request.
- Gratuity, which is at your discretion and is never added automatically without being shown.
What never happens
The fare does not surge. Not in a snowstorm, not during a convention, not on New Year’s Eve, not because your flight landed at three in the morning. The number you were quoted is the number you pay. This single point is most of the reason corporate accounts move away from app-based transport: not the level of the price, but the predictability of it.
Questions worth asking any operator
- Is the quote per vehicle or per passenger?
- How much free waiting time, and does it start at the scheduled landing or the actual one?
- Are tolls included, and which route will be used?
- Is gratuity added automatically, and at what rate?
- What is the cancellation window, and does it differ by vehicle class?
- What happens if the airline cancels the flight?
A straight answer to all six is a reasonable test of an operator. Ours: per vehicle; the allowance is on your confirmation and starts at the actual landing; yes, and we will tell you the route; no, it is at your discretion; the window is on your confirmation and yes it is longer for specialty vehicles; and an airline cancellation is not treated as a passenger cancellation.
