The car is already there.

For a standard sedan airport transfer in the GTA, twenty-four hours is usually enough and same-day requests are often possible. For a stretch limousine, a Sprinter or a coach — and for anything on a prom weekend, a long weekend, New Year's Eve or during a major convention — book several weeks out. Wedding season in Ontario runs from May to October and the good cars go early.

Yes. Every airport booking is matched to the live flight number, so an early landing means the car is already there and a delay costs you nothing. This is why we ask for the flight number rather than only the scheduled time.

International arrivals get a longer grace period than domestic ones, because customs and baggage are unpredictable. The exact allowance is confirmed in writing on your booking so there is never a dispute at the kerb. If a delay runs beyond it, the chauffeur calls you before any waiting time is charged.

By default, inside the arrivals hall with a name board — Terminal 1 at the international arrivals meeting point, Terminal 3 at the arrivals level. If you would rather be picked up at the kerb, say so when you book and the chauffeur will call or text you when you are ready to walk out.

The quoted fare covers the vehicle, the chauffeur, fuel, and 407 ETR tolls where we use them. It is quoted before you travel and it does not surge for weather, traffic or events. Gratuity is at your discretion, and anything genuinely optional — extra stops added on the day, waiting beyond the free allowance, airport parking on a meet-and-greet — is itemised separately and explained beforehand.

No. Our rate is agreed at the time of booking and it does not move because it is snowing, because there is a convention in town, or because a rideshare app has gone into surge. That predictability is most of the reason corporate accounts use us.

We garage vehicles in the Greater Toronto Area and cover the province from there — Ottawa, Kingston, London, Windsor, Niagara, Muskoka and the north. Long-distance work is quoted flat. For Northwestern Ontario and the far north, we place the local leg with a vetted operator from the Limousine Worldwide Directory network rather than pretending we have a car around the corner.

Yes. Buffalo Niagara, Niagara Falls International and Detroit Metro are regular runs for us, and our chauffeurs are documented for cross-border work. Every passenger needs their own valid travel documents, and children need the appropriate consent paperwork — we will tell you what is required when you book rather than at the bridge.